Central Ohio Technical College Licking Memorial Hospital Organization Paper
Description
What are three (3) key strategic initiatives for your organization, department OR unit. Do they align with each other? Why or why not? Provide rationale. Review 3 key strategic initiatives only and not three for each of the areas and determine alignment.
Does your organizations strategic plan address recruitment and retention of key clinical roles? If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not? How is patient experience reflected in the organizations, your departments and your units strategic plan? Provide examples.
Title of paper (centered, bolded) On title page and top of page two centered and bolded
Introductory paragraph (do not use a heading)
Strategic Initiatives (centered, bold, and first letter of each word capitalized)
Strategic Plan Related to Recruitment & Retention (centered, bold, and first letter of each word capitalized)
Customer Service/Patient Experience Model (centered, bold, and first letter of each word capitalized)
Customer Service and Strategic Planning (left margin, bold, and first letter of each word capitalized)
Conclusion (if you choose to use this heading it would be centered, bolded) but it is preferred to simply state
In conclusion, at the beginning of the paragraph
Textbooks:
Sullivan (2017). Chapters 15,16,17,19, 20
Articles:
Gierlinger, S., Barden, A., & Giammarinaro, N. (2019). Impact of a patient experience leadership structure on performance and engagement. Journal of Patient Experience, 7(2), 146-150. https://doi.org/10.1177/2374373519831079 Click here to download
Spicer, J., Sparacino, P., & Larkin, N. (2018). Developing a nursing practice framework to align with strategy. Journal of Nursing Administration, 48(9), 419-421. https://doi.org/10.1097/nna.0000000000000663 Click here to download
Uzarski, D., & Broome, M. (2018). A leadership framework for implementation of an organizations strategic plan. Journal of Professional Nursing, 35(1). 12-17. https://doi.org/10.1016/j.profnurs.2018.09.007Click here to download
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