CCN Channels of Communication Personal Experience with Supervisor Discussion

CCN Channels of Communication Personal Experience with Supervisor Discussion

Description

Module 01 Content

For this assignment, think back of a time where you think you used the wrong channel to convey a message to someone in your life. Examples could be sending a text message to break up with someone, or emailing a boss when in both situations you should have talked to them face to face.In a 2-page paper, written using appropriate spelling/grammar, address the items below. Remember to be descriptive, and use as much detail in your examples as possible.

Describe the relationship you have/had with the person in the interaction.
Explain which channel you used initially and why you think it was the wrong means to communicate with them.
Explain which channel would have been better for the situation and why you think it would have been more effective.

Channels of Communication

Hi everyone, Make sure you have a good idea of the different possibilities of channels and which ones might be best for different kinds of messages. ?Web-based communication, such as video conferencing, allows people in different locations to hold interactive meetings. Other Web-based communication, such as information presented on a company Web site, is suited for sharing transaction details (such as order confirmation) or soliciting contact information (such as customer phone number and address)?Emails provide instantaneous written communication; effective for formal notices and updates, as well as informal exchanges.?Letters are a more formal method of written communication usually reserved for important messages such as proposals, inquiries, agreements, and recommendations.?Presentations are usually oral and usually include an audiovisual component, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash.?Telephone meetings/conference calls allow for long-distance interaction.?Message boards and Forums allow people to instantly post information to a centralized location.?Face-to-face meetings are personal, interactive exchanges that provide the richest communication and are still the preferred method of communication in business.

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