Assignment Overview
Before beginning this assignment please view these videos:
Lean Six Sigma for Healthcare Introduction
Six Sigma for Healthcare A Better Hospital in Five Days
Case Assignment
You are attending a general meeting with management to discuss proposed changes in the Quality Assurance program secondary to a never event occurring in your organization [you can consider any never event offered by the AHRQ]. After the presentation and during a question and answer period, several nurses indicate that the never event occurred because of inadequate staffing. Several surgeons joined the nursing staff in these allegations.